Table of content
A8 APIs
1. Debit card opening through the Kiosk
- Scenario: A customer visits an NCB branch and uses the Kiosk system to apply for a new debit card.
- Benefits: Simplifies the process of applying for debit cards, reduces wait times, and ensures real-time card issuance.
2. Credit card application with real-time limit assessment
- Scenario: A customer wishes to apply for a credit card at the branch through the Kiosk.
- Benefits: Enables real-time eligibility checks and quick approvals, enhancing customer satisfaction.
3. Fixed deposit account setup
- Scenario: A customer uses the Kiosk to set up a fixed deposit account for their savings.
- Benefits: Provides transparency and ease of setup for fixed deposits, encouraging more customers to invest.
4. Real-time lead capture and CRM updates
- Scenario: A customer initiates a service request (e.g., credit card application) but does not complete the process.
- Benefits: Minimizes drop-offs and ensures no opportunity is missed.
5. Service status tracking
- Scenario: A customer wants to check the status of their application for a debit card/credit card/FD initiated through the Kiosk.
- Benefits: Keeps customers informed and reduces the need for branch staff intervention.
